By Robin Sharma   Last week, some smart soul on Twitter asked me to share my thoughts and strategies on turning a so-called “bad day” into a positive one. So he could show leadership versus victimhood. And focus on opportunities versus stay stuck on problems. Excellent request. Ready to reply. Thank you for asking. The […]

“Excellent service is not what you believe it to be, it’s what your customer perceives it to be, and then tells others…” Quote by Jeffery Gitomer It just makes sense doesn’t it!