Monthly Archives: April 2016

Transforming a Hard Day into a Great One

By Robin Sharma   Last week, some smart soul on Twitter asked me to share my thoughts and strategies on turning a so-called “bad day” into a positive one. So he could show leadership versus victimhood. And focus on opportunities versus stay stuck on problems. Excellent request. Ready to reply. Thank you for asking. The […]

‘Excellent Service’ Do you know what it is?

“Excellent service is not what you believe it to be, it’s what your customer perceives it to be, and then tells others…” Quote by Jeffery Gitomer It just makes sense doesn’t it!