I really loved these two articles about saying ‘Thank You’.
Like so many things we talk about with leadership, it is an important yet simple thing to do. It doesn’t take any training or practice, but is does take discipline and the right attitude.
Enjoy these writers and thank you for visiting my blog.
For Happier Employees, Learn To Give More Gratitude Than "Thx"
By Drake Baer
We all know happier companies make more money, and nothing makes for happier employees than learning how to show real gratitude for what they do.
Do you suffer from Gratitude Deficit Disorder?
If you’re like the executives that Mark Goulston’s been running into, you might. At Harvard Business Review, the business psychiatrist admonishes executives for viewing their teams, as "appliances." But unlike the Kenwood in the kitchen, your direct reports have interior lives, and the pay and benefits they recive may not be enough for them to feel fulfilled.
As with other mammals, humans need to feel social connections to do their best work.
Call it the "contented cows give better milk" school of leadership: the happiest companies are often the most profitable and firms with highly sustainable engagement have three times the operating margin of their less-engaged peers. And expressing gratitude is a reciprocal behaviour, meaning that the thanked person is more likely to help the thanker, and less likely to join another company, a key for building employee engagement.
1. Be precise: Thank the person specifically for their exceptional actions: Tell them what they’re doing is awesome.
2. Acknowledge the effort: Note the personal cost of their getting it done. If they work through the weekend, appreciate the social and family costs.
3. Share your stakeholdership: Make a point of how their great work helps your work, show how you’re in this together.
Developing a sense of how to show gratitude is a leadership key–one that can help you (and your employees) reach their potential.
The Art of Gratitude: A Simple Trick for Life and Work
By Lisa Curtis
We “like” posts on Face book and “favorite” tweets on Twitter without a second thought. But when it comes to expressing that appreciation in our offline lives, many of us born in the age of instant gratification can’t find the right button.
As a millennial recently given a management position, I had to learn the art of gratitude the hard way. I thought I knew how to do it. For the past seven years I’ve recorded my favorite part of the day into a small wall calendar above my bed. A growing body of research has reinforced my belief in this habit, showing that by focusing your attention on the positive parts of your life you’re statistically more likely to live a happier and healthier life.
It isn’t always easy. On days of intense sadness or struggles I have to force myself to find something positive, even if its as simple as the way the sunlight looks in the window. Giving gratitude for what the day has brought has helped me turn into a more positive person, and the habit has caught on with many of my friends.
But then I had my first major conflict at work.
As someone accustomed to getting along with almost everyone, I found myself shocked when a young woman who I was managing told my boss that I was mean and difficult to work with. Even more surprising was that the woman was someone with whom I had hoped to play a mentorship role.
Then, as the allegations came in, I realized what had been happening. I’d forgotten to show gratitude.
As the Communications Director at Mosaic, an online marketplace for investing in high-quality solar projects, I am always moving quickly. A startup with ambitions to change the two biggest industries in the world, energy and finance, Mosaic has an action-oriented culture that often leaves little time for anything other than work.
Though a focus on productivity is important, when we forget to express appreciation for the people around us, relationships deteriorate and productivity suffers as a result.
Now I have a new trick: along with recording the best moments of my day, I’ve made a point of also noting when one of my colleagues has done something worth appreciation. Instead of just keeping that information to myself, I set a goal of expressing my gratitude to at least two people every week.
Clearly, I wasn’t the only one who felt liked I needed a “like” button for my colleagues. While having a button certainly helps, I’ve also found that appreciative emails, handwritten notes or just a thoughtful comment can go a long way.
Many of colleagues at Mosaic have also begun making a concerted effort to express more gratitude. While behavioural change doesn’t happen overnight, we’re becoming happier, more united and even more productive as a result.